SAP Customer Data Cloud
- Secure client identification
- Obtaining customer consent
- Single unified customer profile
- Building Digital Relationships
- Encouraging registration and customer acquisition
- GDPR Compliance
- Client identity management
SAP Marketing Cloud
- Maintaining customer and consumer profiles
- Segments, Campaigns, and Customer Journey
- Attracting and retaining potential customers
- Planning, performance evaluation and marketing analysis
SAP Commerce Cloud
- Support for B2C, B2B and B2B2C segments
- Product and order data management
- Built-in integration with other SAP systems
- Flexibility for innovation
- Industry accelerators
- Commerce for SMEs
SAP Sales Cloud
- Sales automation
- Sales performance management
- Retail sales
- Formation of price offers
- Subscription billing
- Implementation of a training and sales support system
SAP Service Cloud
- Comprehensive self-service features
- Customer service anywhere
- Integrated field service
- Service processes and operations
- Automated Service Request Processing with AI
- Faster and scalable troubleshooting